Privacy Policy
Welcome to SkyHigh ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our venue booking and listing platform (the "Website" or "Service").
By using SkyHigh, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue using our services.
1. Information We Collect
When you use SkyHigh, we may collect the following types of information:
1.1 Personal Information
We collect personal data that you provide when registering, booking, or listing a venue, including:
- Full name
- Email address
- Phone number
- Payment details (processed securely via third-party payment providers)
- Profile picture (if applicable)
- Business details (for venue owners)
- Event details (if provided)
1.2 Non-Personal Information
We automatically collect non-identifiable information such as:
- Browser type, device details, and operating system
- IP address and geolocation (if enabled)
- Website usage data (pages visited, time spent, and interactions)
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, track usage trends, and provide personalized content. You can manage your cookie preferences in your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services – Process bookings, manage venue listings, and personalize experiences.
- To facilitate secure transactions – Ensuring safe payments and fraud prevention.
- To communicate with you – Sending booking confirmations, updates, and customer support messages.
- To enhance security – Detecting and preventing fraudulent activity.
- For marketing purposes – Sending promotional offers, venue recommendations, and newsletters (you can opt out anytime).
- To comply with legal requirements – Fulfilling regulatory obligations and resolving disputes.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data in the following cases:
- With Venue Owners – When you book a venue, your details are shared with the venue owner to manage the booking.
- With Service Providers – We may share data with payment processors, hosting services, and analytics providers to enhance our platform.
- For Legal Reasons – If required by law, to prevent fraud, or to protect our rights.
- Business Transfers – In case of a merger, acquisition, or sale of our business, your data may be transferred.
4. Data Security
We implement strict security measures to protect your data, including encryption, secure servers, and restricted access. However, no system is completely secure, so we encourage you to safeguard your login credentials.
5. Your Rights and Choices
You have control over your data and can:
- Access & Update – Modify your personal details in your account settings.
- Opt-Out of Marketing – Unsubscribe from promotional emails at any time.
- Request Data Deletion – Contact us if you want to delete your account and associated data.
- Control Cookies – Adjust browser settings to manage cookie preferences.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before providing any personal information.
7. Children's Privacy
SkyHigh is not intended for individuals under 18 years old. If we become aware that a minor has provided personal data, we will take steps to remove it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after updates constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: taha@skyhigh.ae
📞 Phone: 0555666823
🌐 Website: https://www.beta.ivenue.ae
